Terms & conditions

You agree to provide accurate information, use the website lawfully and avoid interfering with its operation or attempting unauthorised access.

We aim to keep product descriptions, images, availability and prices accurate. Packaging may change, and the physical product label and leaflet take precedence over general website information.

Website content is not a diagnosis or a substitute for advice from a qualified healthcare professional.

Submitting checkout details is a request to purchase. An order may require confirmation and may be declined or adjusted if information is incomplete, stock is unavailable, a price is clearly incorrect or the product cannot lawfully be supplied.

The total displayed at checkout includes applied discounts shown there. The current service collects payment on delivery; no card information is requested or stored by this website.

Delivery availability and timing depend on the address, stock and operating conditions. Contact us promptly if an order needs to be corrected or cancelled. Cancellation or return rights may be limited for products that are sealed, perishable, hygiene-sensitive or regulated, where permitted by law.

Use products only as directed on their packaging or by a qualified professional. To the extent permitted by applicable law, Farmaci Dua is not responsible for loss caused by misuse, ignored warnings, inaccurate customer information or circumstances outside reasonable control.

Questions about these terms can be submitted through Contact us. We may update the terms when the service or applicable requirements change; the latest version and update date will appear on this page.