Privacy policy

When you place an order, we collect the details needed to fulfil it: your name, phone number, optional email, delivery address, city, order contents and any delivery notes.

When you contact us, we collect your name, message and the email address or phone number you choose to provide.

• Prepare, confirm, deliver and support your order.
• Respond to questions and customer-service requests.
• Maintain necessary business, accounting and security records.
• Prevent misuse and improve the reliability of the service.

Information may be shared only with service providers needed to operate the store or deliver an order, such as hosting, communications and delivery providers. We do not sell customer personal information.

We keep personal information only for as long as it is needed for the purpose collected and for applicable legal, accounting, dispute-resolution and security requirements. Information that is no longer required should be deleted or anonymised.

You may ask for access to, correction of, deletion of, restriction of or a copy of your personal information where applicable. You may also object to certain uses. Submit a request through the Contact us page so it can be verified and handled securely.

The shopping bag, preferred language and currency are stored locally in your browser so they remain available as you move between pages. Essential authentication storage is used for the protected owner area.

Privacy questions or requests can be submitted through our Contact us page. We may update this policy as the service, providers or legal requirements change, and will revise the date shown above.